Privacy Notice

1. Data Controller

Garden Rooms For You is the data controller responsible for the personal data collected through this website.

Contact Email: hello@gardenroomsforyou.co.uk
Direct Telephone: 01926 895 655

2. Information We Collect

When you submit a consultation or quote request, we collect:

• Contact details: Your full name, email address, and optional telephone number.
• Project details: Postcode/location, preferred room type, estimated budget range, size preferences, and project requirements.
• Marketing preferences: Whether you have explicitly opted in to receive marketing updates.
• Technical & attribution data: Referring URL, campaign source parameters (UTM tags), and pseudonymised anti-spam security hashes. We do not store raw IP addresses in our database.

3. Legal Basis for Processing

We process your personal data under the following lawful bases:

• Contract / Steps Prior to Contract: To assess your plot, produce itemised architectural quotations, schedule site surveys, and fulfill garden room build contracts. Requesting a quote does not require consent to marketing communications.
• Consent: If you explicitly check the optional marketing opt-in box, we will occasionally send design inspiration and project updates. You may withdraw this consent at any time.
• Legitimate Interests: To protect our website and services against spam, abusive submissions, and security threats using privacy-preserving rate limiting.

4. How We Use and Retain Your Data

Your submission is stored securely in our internal database to allow our design and construction team to follow up on your enquiry.

We retain enquiry records for as long as necessary to fulfill project requirements, provide warranty support, and meet statutory accounting obligations. Leads that do not proceed may be archived or removed upon request.

5. Third-Party Service Providers

We do not sell, rent, or trade your personal information to third parties. We use trusted infrastructure providers solely to operate our service:

• Hosting & Cloud Infrastructure: Secure server hosting and PostgreSQL database services.
• Transactional Communications: Email and SMS delivery services (such as Resend and Twilio) solely for delivering enquiry acknowledgements, staff alerts, and appointment updates.

6. Your Rights

Under UK data protection laws (UK GDPR), you have the right to:

• Request access to the personal data we hold about you.
• Request correction of inaccurate or incomplete information.
• Request erasure of your personal data when no longer needed for legal or contractual purposes.
• Withdraw marketing consent at any time by contacting us directly.

To exercise any of these rights, please email us at hello@gardenroomsforyou.co.uk.